When you checkout, you will see the following shipping / delivery options from which you can choose:
You will pickup your order from our store in Surrey, BC.
This rate applies mostly for larger items, such as treadmills, ellipticals or bikes, etc. Our local delivery area covers Surrey only.
Our Zone 2 delivery area includes White Rock, Delta, Abbotsford, Mission and all municaplities that are over the bridge, such as Vancouver, Burnaby, Ladner, New Westminster, Coquitlam, and Maple Ridge.
Our Zone 3 delivery area includes North Vancouver, West Vancouver, Richmond, Tsawwassen and Chilliwack.
When you place your order, your credit card will not be charged until we consult with you first about actual shipping cost applicable to your order because shipping charges vary from customer to customer depending on your delivery destination and product weight! Once you place your order, here is what happens:
Date: September 11, 2022By: Reg NatarajanFrom: Surrey, British Columbia, Canada
First the bike. It looks great and I love that it's from a small business in Vancouver. Most people can't even tell it's an E-Bike. It's not comfortable, though, mainly because of the hard seat. The narrow tires and lack of suspension don't help, either. You feel every tiny bump with this thing. It also came with some misalignments that made some minor funny noises as I rode, which I'm sure can be fixed easily but it obviously indicates that the rental bike you get could arrive slightly out of tune. I found the LCD display difficult to read with sunglasses on, but it was fine with regular glasses. Overall, I really liked the riding experience. Unlike most E-Bikes, this thing weighs under 50 lb so it can be pedaled most of the time with no assist. It's also fast. I hit 30 km/h many times and the bike was always totally stable and in control. I enjoyed the experience so much I might just buy the bike despite the hard seat. Aftermarket suspension seats don't cost that much.
Second, the store. I really don't have anything bad to say here. Be aware that pickup/dropoff of the E-Bike at your home costs $80 so I just rode it from the store. This isn't a complaint. $80 is fair enough. It's just something to be aware of. If you're looking to buy an E-Bike, be aware this store doesn't have a big selection. It's more of a fitness store than an E-Bike store. The staff is great, though. They're knowledgeable, friendly, and most importantly, responsive to emails which just makes the whole rental experience so much better. Paige especially took some time with me to make sure my rental went well, and it did. I have no hesitation recommending this place.
Good bike. Good store. Good experience. I'll do this again.