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Shipping and Returns | Great Life Fitness Store

Due to the personal use nature of fitness products, the effects of COVID-19, and to protect our valued customers and employees, we will not be accepting returns on open box or used products purchased from March 17th, 2020 and will not be accepting trade-ins on fitness equipment until further notice. Thank you for understanding.

We ship anywhere in North America. When you checkout, you will see the following shipping / delivery options from which you can choose:

  • Real-Time Shipping Rate

    Depending on your shipping destination and items weight, our real-time shipping rate tool will provide you the best shipping rates available. It will also tell you the estimated delivery date.

  • Store Pickup - $0.00

    You will pickup your order from our store in Surrey, BC.

  • Local Delivery - Larger Items - $80.00

    This rate applies mostly for larger items, such as treadmills, ellipticals or bikes, etc. Our local delivery area includes Langley, Surrey, North Delta, White Rock and Aldergrove.

  • Zone 2 Delivery - $100.00

    Our Zone 2 delivery area includes Abbotsford, Mission and all municaplities that are over the bridge, such as Vancouver, Richmond, Burnaby, Ladner, New Westminster, Tsawwassen, Coquitlam, and Maple Ridge.

  • Zone 3 Delivery - $125.00

    Our Zone 3 delivery area includes North Vancouver, West Vancouver and Chilliwack.

  • Out of Local Area - Find a Cheaper Shipping Option for Me

    To find you a best rate, we will contact our shipping service providers and get back to you within 24 hours with a shipping charge quote for your approval. Your credit card will not be charged until we consult with you first about actual shipping cost applicable to your order because shipping charges vary from customer to customer depending on your delivery destination and product weight.

We recently shipped fitness equipment and health products to the following Canadian and US destinations

Our recent customers who purchased fitness equipment online were from British Columbia, Ontario, Quebec, Saskatchewan, Manitoba, Alberta, California, Nevada, Missouri, Florida, New Brunswick and Newfoundland and Labrador. Click location markers to see which of our fitness products was purchased by a customer in that region.

We ship anywhere in North America. When you checkout, you will see live shipping rates from our courier service providers that reflect your shipping destination and items weight in real time. If any of your purchase item is over 150 lbs, which is the limit for most courier carriers, then we will be able to quote you the best alternative shipping rate after we receive your order.

However, your credit card will not be charged until we consult with you first about actual shipping cost applicable to your order because shipping charges vary from customer to customer depending on your delivery destination and product weight! Once you place your order, here is what happens:

  1. We contact all our freight service providers to get the best shipping quote to your destination. We deal with several different freight delivery companies for various types of fitness products and delivery destinations.
  2. We will contact you with shipping quotes we've obtained.
  3. Should you accept the shipping quote(s), we will process your payment and ship out your product.
  4. Should you decline the shipping quote(s), we will cancel your order and there will be no charges.

Please contact us if you have any further questions.