Great experienceDate: June 10, 2025By: Fernando GarciaFrom: Coquitlam, British Columbia, Canada
Purchased this weight plate accessory to increase the weight stack in 5 lbs increment instead of 10 lbs. The online experience was straightforward, and the item arrived quickly at the store for pick up. The personnel was very knowledgeable and friendly.
FatHera bikesDate: June 6, 2025By: Dan & Terrie FleetFrom: Hope, British Columbia, Canada
I wanted to start by saying that the staff a this store are extremely exquisite . Not only do these folks know their bikes , they also treat you like family instead of just a customer. Im please with the quality of the FatHera’s. The bike is sturdy and well put together. I would rate this store 5/5. I couldn’t have asked for a better interaction buying our first bikes. Thanks again for a wonderful experience in your facility. Xoxoxox
Don’t be afraid to to buy a large purchase here. They care about you as much as the effort in making your hard earned money. They take the most care of you and your purchase. *****
Terrie and Dan
Good, solid machineDate: June 5, 2025By: Joe MaynardFrom: Halfmoon Bay, British Columbia, Canada
My wife and I are elderly. We were looking for a fairly basic machine as we do not need the “bells and whistles” available on higher end models. The Sole E25 was highly rated by Consumer Reports.
While we have only been using it for a short while, we have found it is exactly what we wanted. The delivery was very prompt and it was well packaged. It does not come as a quick snap together kit and considerable assembly is required. All parts and hardware supplied were complete. We have found the new Sole to be significantly smoother operating and quieter than a previous machine that we had. So far we are quite pleased with our purchase from Great Life Fitness.
Great service and right productDate: May 12, 2025By: Dean RobertsonFrom: Harrison Hot Springs, British Columbia, Canada
I search the web and found your location. I came in as a 10 to properly got exactly what I was looking for at a fair price.
Amazing serviceDate: May 6, 2025By: Karen PetersFrom: Surrey, British Columbia, Canada
I highly recommend this place if you want fair prices on equipment and exceptional customer service. Rick and his team were helpful in determining the right product for my needs, were prompt in ordering , and communicated in a timely way on follow up questions. Glad I found this place - I'll be back for future equipment for sure.
Great bench and great adviceDate: April 11, 2025By: Jason CrawfordFrom: Burnaby, British Columbia, Canada
Rather than taking a chance on an online special, I chose to deal with a local shop. I got good advice from the friendly, knowledgeable and responsive staff, and ended up with exactly what I wanted: a solid and durable bench from POWERTEC which will safely support whatever I'm going to want to do.
HappyDate: April 11, 2025By: Gerry KerseyFrom: Surrey, British Columbia, Canada
Happy with our purchase and appreciate all in-store staff. Special thanks to the personal support from the owners and in home adjustments to the treadmill.
Customer serviceDate: April 5, 2025By: Mark PachecoFrom: Maple Ridge, British Columbia, Canada
Hi there. I felt the young lady that helped me was caring and genuinely interesting in giving good service. She was happy, friendly and listened well. Sometimes you don't always get friendly service or see happy people in general.
She answered my questions and searched out products on her laptop and showed me. She gave me options of items and prices. She showed she cared. I saw that in her service to the previous customer also. Definitely a good place to shop. I shopped here years ago and still have the products and they work very well. Thank you for a good experience. I am glad I bought something. All the best.
Sales experienceDate: April 1, 2025By: Marian NicholsFrom: Surrey, British Columbia, Canada
Great customer service. A pleasure to purchase from them. They were very knowledgeable and helpful.
Thank you.
Excellent customer service!Date: March 29, 2025By: Lisa HudkinsFrom: New Westminster, British Columbia, Canada
I came to the store on a busy Saturday and the young lady that helped my sister and I with our purchases was outstanding. Although she was with another customer, we were quickly acknowledged and invited to look around while she finished with her current customer.
We were a little uncertain about what exactly we wanted to buy and she was very well informed about the fitness equipment both in stock, and available to be brought in as a special order.
We ended up very happy with our purchases and will definitely return for our future needs.
