Amazing serviceDate: February 16, 2021By: Kristine JonesFrom: Victoria, British Columbia, Canada
Since COVID I’ve dealt with a number of fitness stores looking for a stepmill and every store said it’s not possible to find cardio machines etc etc . When I contacted Great Life they (Rick) went above and beyond to get me a stepmill!
Less then a week later I was getting the machine and I am very happy with my purchase. He made the arrangements for delivery and set up on Vancouver island the service was exceptional and I look forward to going into the store when I come to the main land🙏🏻
Indestructible quality items and very friendly customer serviceDate: February 7, 2021By: GDFrom: Surrey, British Columbia, Canada
After dropping one of my cast-iron Olympic plates on our recently installed laminate floor and causing huge dents (yes, plural, as the damn plate rolled around before it came to rest:-), I've decided to replace all my cast iron plates with these rubber coated plates. I can't be happier with my purchase. As if Karma playing some tricks with me, I've dropped these plates couple times on the very same floor already and they just bounce back, without causing any damage to the floor. Oh, these plates are also very quiet and don't make those metal clunking or rattling noise when you do your reps, which is an added bonus I didn't think I would appreciate.... I highly recommend these rubber-coated plates....
Great Staff, Product Line and ServiceDate: February 1, 2021By: BarrieFrom: Chilliwack, BC, Canada
Bought the elliptical a number of months back and was very impressed so decided to replace our 15 plus year old treadmill. No doubt about who would be getting our business. Staff were a pleasure to deal with both times - friendly, courteous and competent. Good for their word.
I was very impressed with the additional delivery and assembly service. No hesitation using it again.
Michael and his teammate arrived as scheduled and proceeded to assemble the unit. Within the hour it was completed. No mess or boxes left behind. Gym room was left as it was before their arrival with the exception of a new piece of equipment. Bonus that Michael gives a briefing on the basic operation and maintenance as well as proper power connection so when he leaves we were up and running immediately. No need to figure out a manual for basic quick start.
I would not hesitate to recommend Great Life and really recommend the delivery and assembly service. Well worth it as well as being a real time and marriage saver!
Great addition the the rack!Date: January 9, 2021By: Ryan NFrom: Hamilton, ON, Ontario, Canada
Works as advertised. I have an older Powertec Power Rack and it works really well for what it's intended for!
Not to mention, great personal customer service from this company! Thank you!
Exceptionally comfortable ellipticalDate: August 12, 2020By: Norman and LavernaFrom: Vancouver, BC, Canada
The adjustable stride accommodate all family members regardless of size. Easy on joints and the handlebar shape engages different muscle groups. Silent operation. Appreciate the hassle-free assembly service by friendly staff. Thank you.
Exemplary Customer Service!Date: August 13, 2019By: George WattsFrom: Maple Ridge, BC, Canada
I owned the Twist Performance and Wellness Centre in Port Coquitlam for 10 years, selling it on April 1st, 2019. During that time I purchased tons of fitness equipment from Rick.
Now keep in mind, my gym was in Port Coquitlam, and I had ample choices of where I spent my money in Port Coquitlam, but way more often then not, I would make the trip to Surrey to buy my equipment from Rick, even paying the bridge tolls to do so.
Why? Exemplary customer service.
Rick and Michelle are a family operation and they made ME feel like family.
They always made me feel welcome, and never pressured me to buy something.
I highly recommend them for both your home and commercial fitness equipment needs!
Powertec RackDate: April 22, 2018By: PatFrom: Surrey, BC, Canada
Great piece of equipment. Great service and advice.
