WARRANTY
FRAME, MOTOR, & CUSHIONING: Lifetime
PARTS : 7 Years
CONSOLE: 5 Years
LABOR: 2 Years
Matrix
We ship anywhere in Canada, the USA and North America.
Local Customers
When you checkout, you will see the following shipping / delivery options from which you can choose:
Store Pickup - $0.00
You will pickup your order from our store in Surrey, BC.
Local Delivery - Larger Items - $100.00
This rate applies mostly for larger items, such as treadmills, ellipticals or bikes, etc. Our local delivery area covers Surrey only.
Zone 2 Delivery - $150.00
Our Zone 2 delivery area includes White Rock, Delta, Abbotsford, Mission and all municaplities that are over the bridge, such as Vancouver, Burnaby, Ladner, New Westminster, Coquitlam, and Maple Ridge.
Zone 3 Delivery - $175.00
Our Zone 3 delivery area includes North Vancouver, West Vancouver, Richmond, Tsawwassen and Chilliwack.
Out of Local Area - Find a Cheaper Shipping Option for Me
To find you a best rate, we will contact our shipping service providers and get back to you within 24 hours with a shipping charge quote for your approval. Your credit card will not be charged until we consult with you first about actual shipping cost applicable to your order because shipping charges vary from customer to customer depending on your delivery destination and product weight.
Out of Local Area Customers
When you place your order, your credit card will not be charged until we consult with you first about actual shipping cost applicable to your order because shipping charges vary from customer to customer depending on your delivery destination and product weight! Once you place your order, here is what happens:
- We contact all our freight service providers to get the best shipping quote to your destination. We deal with several different freight delivery companies for various types of fitness products and delivery destinations.
- We will contact you with shipping quotes we've obtained.
- Should you accept the shipping quote(s), we will process your payment and ship out your product.
- Should you decline the shipping quote(s), we will cancel your order and there will be no charges.
No information sheet available.