Happy CustomerDate: February 8, 2023By: Sarah RichardFrom: Bonnyville, Alberta, Canada
The product was exactly as described and had very quick shipping.
Customer ServiceDate: February 4, 2023By: Lance LaskoskiFrom: Abbotsford, British Columbia, Canada
I recently purchased a treadmill and I have to admit that the level of service for such a small store actually surpassed my expectations . I was kept up to date on delivery times. The delivery / installer team were courteous and professional. Thank you for making walking through your door to walking through mine such a pleasure.
Experience with Greatlife Fitness StoreDate: January 26, 2023By: David MattaFrom: Langley, British Columbia, Canada
Great customer service. Honest people.
Great experienceDate: January 23, 2023By: Joe CoulsonFrom: Surrey, British Columbia, Canada
I found Great life Fitness online and decided to try them after reading so many positive reviews. I initially was talking to Michelle who was very helpful and knowledgeable. But later also talked to Rick who was also helpful. I did not feel any pressure to buy and they were able to lay out all the differences in the models so I could finalize which model I would get. They answered all my questions, and were very accommodating as I needed to measure the treadmill to make sure it would fit in the space allocated for it. Plus, until you see something in person, it is hard to visualize it.
Delivery and setup was done by Michael who not only installed and made sure it was setup and working optimally. He was careful with our walls and baseboards and removed all packaging. He also services them so took the time to show me the belt tensioning, and how to lubricate the belt when required. It was well worth paying for the setup and delivery as the treadmill weighs in at close to 300 pounds.
In summary, Great Life Fitness was a great experience, I would highly recommend them!
Great Knowledgeable ServiceDate: December 28, 2022By: TriciaFrom: Ladner BC, British Columbia, Canada
If you are looking for knowledgeable product support to help you make a decision on your treadmill - this is the place for you! Support local and buy from this family owned business.
Great serviceDate: December 21, 2022By: Geraldo CoreaFrom: Kamloops, British Columbia, Canada
Great service! They shipped me a speed bag that I couldn’t find anywhere. They were peasant to deal with.
Great PlaceDate: December 19, 2022By: Sue RheaFrom: Langley, British Columbia, Canada
Great Life Fitness is a fabulous family run business. They are very knowledgable with their products and were very helpful. I highly recommend them for all your fitness needs.
Amazing treadmill!Date: December 9, 2022By: Brenda FerrisFrom: South Surrey, British Columbia, Canada
Purchased the Sole F85 treadmill from Michelle & Rick and we have been so impressed. First of all with the customer service. Michelle & Rick were very knowledgeable about the product and did not pressure us at all. The product arrived when they said and their delivery company (Michael) arrived right on time. Michael was friendly, respectful of our home and had us up and running ;-) within an hour. And second, we LOVE our treadmill! Wish we had bought it sooner! Highly recommend purchasing from Great Life Fitness! Thank you Michelle & Rick.
Exceptional serviceDate: December 8, 2022By: Anmol SinghFrom: Surrey, British Columbia, Canada
I was interested in buying a concept 2 rower. I looked around and fitness town had it for less. Called great life fitness and they not only matched the price, they answered all questions with exceptional customer service. I am a regular customer and I intend to go back to them for any advice or equipment. Paige was very courteous and professional!
Great Service and Sturdy build.Date: December 5, 2022By: Ravinder Singh MangatFrom: Maple Ridge, British Columbia, Canada
The best and most flexible service I have experienced while shopping. Paige and the rest of the staff were very welcoming and knowledgeable about the product. I knew beforehand that I was buying the Powertec Multi System but their perspective was much appreciated. Paige was very flexible when it came to financing and even walked me through some of the steps as well.
